Loading…
Up-to-date guides, downloadable forms and official documents, and answers to frequent questions. One reference instead of searching the groups.
6 frequent questions
No. An annual membership adds an electronic card and services and benefits for members.
Enter the tracking number you received when you sent it on the «Track a request» page to see its current status and the history of updates.
Only the specialist assigned to it can read a consultation. The administration sees only its type, date and status.
Arabic, Turkish or English. Every page and form of the platform is available in all three languages.
No. The guides are for orientation and are reviewed regularly; the final word lies with the competent official authority. Each guide shows the date of its last update.
Under «My account» ← «My details», or through the data protection officer. We reply within 30 days, as the personal data protection law requires.